roogsvintage

FAQ

How long does shipping normally take?

  • 1-3 working days Germany
  • 2-8 working days Europe
  • 8-30 working days International

From what order value do I get free shipping?

  1. Germany: > 80€
  2. Austria, Belgium, Luxembourg, Netherlands : > 120€
  3. Czech Republic, Denmark, Switzerland : > 125€
  4. France, United Kingdom : > 135€
  5. Hungary, Italy, Poland, Slovakia, Slovenia : > 140€
  6. Ireland, Portugal, Spain, Sweden : > 180€
  7. Rest of the world : > 250€

Can I return the item?

  • Yes, returns are possible within 14 days of receipt of the goods . Contact us at roogsvintage@gmail.com with details of your order, invoice and customer number . The buyer is responsible for the return shipping costs .

How do I find out if the piece fits? - Size Guide

The best thing to do is to look at our size guide, where you can see how we measure the clothes. Then you measure your measurements and compare them with ours. We also try to estimate the sizes of the pieces as best as possible, which you can use as a guide. Are you unsure about the fit? - Just contact us via Insta or email.

What is meant by "vintage" clothing?

  • Vintage clothing is high-quality, used clothing from decades past. They are characterized by their unique style and quality . The age at which something is considered " vintage " is controversial. We therefore set a guideline of around 15-20 years .